Frequently Asked Questions

Your FAQ's answered...

When buying a climbing frame, you’ll naturally have questions.  We’ve listed below some of the frequently asked questions below, but if you need any help, simply get in touch.

What happens if the space is not flat and level?

We know not all surfaces are flat, but you may still want your children to enjoy a climbing frame in your garden.  That’s ok, our climbing frames are designed to be built on even, or uneven surfaces.  If you use our installation service, our install team is a dab hand at building the frame in your garden, always ensuring the decks and swing beams are level. 

Can I move our play area once it's been installed?

All our garden climbing frames can be dismantled, moved and rebuilt, we’ve got all the instructions you’ll need.  It’s at this point you may want to change your configuration or even add more accessories. 

Can I build the climbing frame myself?

The short answer is yes, and we can give you all the instructions you’ll need.  However, we’ve been installing climbing frames for many years, so we think of ourselves as experts.  Our install team will take away all the hassle of building your climbing frame, so you can sit back whilst they work.  And before you know it, the kids (and sometimes adults) will be spending many evenings and weekends enjoying it.

Are your climbing frames suitable for all ages?

Absolutely! Toddlers to teenagers, and big kids too.  Our garden climbing frames come in all shapes and sizes, some are more suitable for younger kids and some for teenagers. We also have a lot of choice when it comes to the accessories, so you can really make your climbing frame your own. 

What timber do you use?

Our climbing frames are crafted from Southern Yellow Pine, sustainably grown in the forests of Louisiana. This timber is chosen for its unique cellular structure, which gives it exceptional strength and durability.  Find out more about the timber we use here.

How do I remove mold or mildew from my climbing frame?

There's a couple of options to remove surface mildew from your wooden climbing frame: 

  • Any household mildew spray (always reading the label first)
  • A 1:1 mixture of white vinegar and water, or a mix of dish soap and water. Allow the mixture to sit for up to 30 minutes before using a soft brush and then wiping dry.
What is the best surface to put under a climbing frame?

For a climbing frame in a garden, there’s no specific surfacing requirements, so grass is a really good option.

For commercial use, safety surfacing must conform to the British Standards EN 1177 safety surfacing regulations, and there’s a few options to choose from:

How do I stop the bottom of the posts on a wooden climbing frame from rotting in the grass?

The climbing frame timber has been pressure treated to UC4B standard, meaning the treatment is intended for below ground contact.

What age is a climbing frame suitable for?

Climbing frames and outdoor play equipment is generally suitable for children aged 3-14 years old. Garden climbing frames are available for residential use, along with commercial playground equipment including multiplay, imagination play and play trails.

Installation service icon

Installation service

Timber guarantee icon

Timber guarantee

Premium materials icon

Premium materials

Designed to suit any space icon

Designed to suit any space

Login/Register

By registering, you agree with our Terms & Conditions and Privacy Policy.